Support — EquaAccess™

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Frequently asked questions

Does [App Name] collect any of my data?

No. [App Name] collects absolutely no personal data. Everything you do in the app stays on your device. We have no servers that receive your information.

Is my data backed up anywhere?

We do not back up your data to any EquaAccess™ server. Your data is stored locally on your device only. If you have iCloud backup enabled in your iOS settings, Apple may back up local app data as part of your device backup, but EquaAccess™ has no access to or control over that process.

What happens to my data if I delete the app?

All data stored by [App Name] is permanently deleted from your device when you uninstall the app. Because we don’t store anything on our end, there is nothing for us to delete on our side.

Is [App Name] compatible with VoiceOver?

Yes. Full VoiceOver support is a core requirement of our development process, not an afterthought. If you encounter any VoiceOver issues, please contact us so we can fix them immediately.

Which iOS versions are supported?

[App Name] requires iOS [version] or later. We will update this once the app launches and iOS requirements are confirmed.

When will the app be available?

We haven’t announced a launch date yet. Sign up for our waitlist on the home page and you’ll be the first to know when we launch.